FAQs

Have a question that isn’t on here? Feel free to contact us!

Why is chat muted?

Chat can be muted for a number of reasons, the most common being that there are no staff members online. This is for all our visitor’s safety and to ensure that everyone has a magical time with us, chat will be unmuted as soon as a staff member comes online!

Another possible reason for chat being muted is that a show is being held. Check out the show schedule in your MagicBand!

The last possible reason is that an event is being held, join our Discord to find out when we host our events!

How do I get to WDW or Creative?

Please note that Walt Disney World is currently only available for our donators.

You can get to any of our servers by running the “/join” command. If you wish to visit Creative, do “/join Creative”. Same goes for “/join Hub” and “/join WDW”.